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TECHNICAL SUPPORTi.e. entertainment has 24/7 tech support for its managed web hosting customers - send email to: support@ie-entertainment.comEMAIL SETUP: Incoming and Outgoing mail preferences: POP3 Server: mail. SAMPLE REFERENCE SCREENSHOTS: Account Setup Authentication (this is often found under "advanced" outgoing mail setting FORGET YOUR PASSWORD or LOGIN INFO? For your security, we do not store that information, however we can reset it for you at any time. You must be the account owner or have the permission of the account owner in order to make any changes to any account. HAVING TROUBLE SENDING MAIL? You get an error that your mail server is not found/not responding, and everything else on your email client is configured properly. The most probable reason: port 25 is blocked by your ISP. We do not block port 25 as it is needed for sending/receiving email. However many Internet Service Providers do block port 25 in attempt to reduce spam via their mail servers. You can check if port 25 is available for your connection in the following way: On a Windows System - start the command prompt: Press Start-> run Type "command" in the space provided Press Enter Now type "telnet yourdomain.com 25" A message like "Connecting To yourdomain.com. ...Could not open connection to the host, on port 25 : Connect failed " means that port 25 is blocked. The reason might be either a firewall installed on your PC (more unlikely) or the firewall of your ISP (more likely). Contact your ISP and ask them to unblock port 25 for your account. |
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